Mobile / Casino
These terms set out the rules that apply when you open and use a tbajee12 account — covering how transactions work, what we expect from you, and what you can expect from us. Access and eligibility depend on your local law and the eligible regions we serve; check that your situation qualifies before you proceed.
By creating and using a tbajee12 account, you confirm that you have read, understood and agreed to everything on this page. These terms form a binding arrangement between you and the platform. They apply to every action you take — browsing the lobby, placing activity on games such as Crash Zone or Blackjack Quick Table, submitting a wallet transaction, or contacting support. Transactions made through bKash, Nagad, Rocket, Upay or Bank Transfer are all subject to these terms, including the rules around accuracy of payment details and your responsibility to use only accounts registered in your own name. We do not accept transactions from third-party wallets or unverified sources. We may update these terms when necessary. The current version is always shown in your account dashboard after login. Continuing to use your account after any change is published means you accept the updated version. If you disagree with a change, the correct step is to stop using the account and contact support before any further activity. We will not backdate a new version against a transaction completed before it was published.
Wallet must be registered under your own name. Third-party bKash transactions are not accepted and may result in account review.
Nagad transfers follow the same ownership rule. Account name and Nagad number must match your registered profile exactly.
Rocket payments are accepted where available. Any discrepancy between Rocket account holder and profile name must be resolved before the transaction is processed.
Bank Transfer instructions are shown inside your account dashboard. Transfers from accounts other than your own are not processed and may be returned.
Not every situation is governed by these terms alone. Understanding the scope helps you know which rules apply to your specific action — and when a third-party provider's own policies are relevant instead.
These terms fully cover how you create, maintain and close your tbajee12 account. Login credentials, account details and wallet connections are all within scope. You are responsible for keeping your login secure.
Deposits and withdrawals processed through bKash, Nagad, Rocket, Upay or Bank Transfer fall under these terms. The payment provider's own conditions also apply separately; we are not responsible for delays or errors on their network.
Game content from studios in our lobby — including titles like Football ChampionBets and Roulette LuckWave — is subject to these terms during your session. Studio-level rules on game mechanics and RTP are published by the studio where they choose to share them.
Links to external sites, payment gateways and identity-verification services operate under those providers' own terms. tbajee12 does not extend these terms to third-party platforms, even where those platforms are accessed from within your account.
These terms are not one-sided. You have concrete steps available whenever you need to review your account standing, correct a detail, or raise a concern. Your account dashboard shows your current profile fields, transaction history and any active notices — that is the first place to check before contacting support. If you spot an error in your registered name, phone number or linked wallet, you can request a correction through the account settings page; follow the fields and verification steps shown there. For questions that the dashboard does not resolve, our support team is the right path. When raising a query about a specific transaction — particularly one made via bKash or Nagad — have the transaction reference and the date ready, as this speeds up any review. You can also ask us to explain how a particular term applies to your situation; we will respond through the contact channel you used.
Transaction history and account activity are visible in your account dashboard after login. No need to contact support for a standard record check — the information is there in real time.
Name, contact number or wallet corrections are handled through account settings. Follow the verification steps shown on screen; do not send sensitive details over chat without the prompted form.
If any clause here is unclear, submit your question through our support channel. Quote the section you are asking about so the team can give you a direct and accurate answer.
For disputes involving a specific payment — Rocket, Upay or Bank Transfer — open a support request and include the reference number. The team follows the terms on this page when reviewing your case.
If these terms raise a question you cannot resolve through your account dashboard, our support team is available through the channels below. When writing about a payment or account matter, include your registered email and the transaction reference for a quicker response.
Open the chat icon from any page inside your account. Describe your query and reference the clause or transaction in question. The team will apply these terms directly to your situation.
Send your terms-related question to our support email address shown in your account dashboard under Contact Us. Include your account ID and, where relevant, a bKash or Nagad transaction reference.
The current version of these terms is always accessible after login. If you believe the version you agreed to has changed, compare the published date shown at the bottom of this page with your records.
We hold account data only for the period needed to operate your account and meet the obligations set out in these terms. Transaction records linked to bKash, Nagad, Rocket or Bank Transfer are kept for the duration required by the terms of those payment relationships. You can request a summary of your account data through our support channel at any time.
Personal and payment details you provide are used only to operate your account and process transactions. We do not share your data with third parties beyond the payment processors named in these terms and any legally required disclosure.
We use session cookies to keep your account active during a visit. No personal data is stored in cookies beyond what is needed for your session. You can clear cookies through your browser settings at any time without affecting your account record.
Your login credentials are your responsibility. We will never ask for your password through chat or email. If you suspect unauthorised access, use the account recovery option on the login page immediately and then contact support.
If you want to request a change to how your data is used, or to raise a concern about how these terms have been applied to your account, submit a written request through the support email shown in your account dashboard.
These are the questions we hear most from account holders in Bangladesh after reading the terms. If yours is not here, send it through live chat or email.
Eligibility depends on your local law and the eligible regions we currently serve. If your region qualifies, yes — these terms apply in full from the moment you create an account. Check the eligibility confirmation shown during account creation.
We publish the updated version in your account dashboard. Continuing to use your account after an update is published means you accept the new version. If you disagree, stop activity and contact support before taking further action on your account.
No. All payment accounts — bKash, Nagad, Rocket, Upay or Bank Transfer — must be registered under your own name. Third-party wallet use is against these terms and may lead to your account being placed under review.
Open a support request through live chat or email. Include your registered account email, the payment method used (for example, Nagad or Rocket), the transaction reference number and the date. The team reviews disputes against the terms on this page.
The current version, including the date it was last updated, is shown at the bottom of this page and accessible from your account dashboard. If you need a record of an earlier version you agreed to, submit a request through support.
Yes. Game content in the lobby — including titles from our studio partners — operates under those studios' own rules for game mechanics and RTP where published. These tbajee12 terms cover your account, transactions and platform use, not individual game outcomes.